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For issues logging into NurtureOhio please contact nurtureohiosupport@deliverhealth.com
For issues and questions relating to your PNM account, please contact your Provider Administrator. If you do not know who your Provider Administrator is, you are the Provider Administrator, or you need additional PNM support, please contact the integrated help desk via email at IHD@medicaid.ohio.gov or at (800) 686-1516. If your issues/questions persist, please email MomsandBabies@medicaid.ohio.gov
For other questions about the PRAF 2.0 or to discuss problems encountered, please email MomsandBabies@medicaid.ohio.gov.
For information on the NurtureOhio website and the PRAF 2.0, visit https://medicaid.ohio.gov/resources-for-providers/special-programs-and-initiatives/praf/praf.
For issues and questions relating to your NurtureOhio account information, please contact MomsandBabies@medicaid.ohio.gov.
For information on the NurtureOhio website and the PRAF 2.0, visit https://medicaid.ohio.gov/resources-for-providers/special-programs-and-initiatives/praf/praf.
- ODMs Preferred notification of pregnancy
- The only pregnancy notification that automatically:
- Updates Medicaid eligibility in order to:
- Prevent loss of coverage during pregnancy
- Prevent payment delays
- Notifies the managed care plan of pregnancy
- Assesses for additional patient needs
- Updates Medicaid eligibility in order to:
- Any Ohio Medicaid contracted individual who identifies pregnancy (OB/GYNs, FQHCs, MCEs, CBOs, PCPs, EDs, ect.)
Important Update:
On May 15, 2025 at 10pm
- ROP Updates
- Asterisks added to required questions
- Primary Language (if not English) question now dropdown list of options to select.
- Updating question text "Information on additional resources, services and home visiting?" to "Information on additional resources, services, WIC, and home visiting."
- Patient managed care plan ID question is removed.
- For Non-OBGYN users - Provider Fax number question is now not required.
- For Non-OBGYN users - Practice Medicaid ID automatically populated from PNM association and not editable.
On March 31, 2025 at 10pm
- PRAF Changes
- Added Date of Delivery option (Postpartum PRAF)
- Maternal Mental Health Screening tool lists updated
- Prior and Current Perinatal Risks - New question type Matrix Multi-Select
- Patient would benefit from Managed Care Organization/County Department of Job and Family Services assistance updated
- For MCO Users - PRAF Referral Update
- Update "Identified Concern" list to reflect new PATNEEDs.
- For Azara Users - Move Azara PRAF validation to before PRAF
- This will work just like manual PRAF validation.
On January 30, 2025 at 10pm
Bug Fixes
- PRAF FQHC question shouldn't be required
- Practice users only see their practice's PRAFs
- Fix to pre-populate the patient demographic information without overwriting the pre-populated practice information
- Remove special characters from PDF export
- PRAF Fetuses question now defaults to 1
- New "Secondary MCP" user type
- Practice users can now export their practice's data
- Update question text for MCP, MCPHELP, ANXDOS, DEPDOS, PPDEPDOS, SUBDOS, HRSNDOS, and FLWUPAST questions